Sales Representative will be responsible for contacting potential or existing customers to introduce products or services using scripts, handling cold calls, and answering product or company-related questions. The position involves understanding customer requirements to close sales and directing prospects to the field sales team when necessary. Accurate entry and updating of customer information, processing orders, and addressing grievances are key tasks. Going the extra mile to meet sales targets, maintaining detailed records of calls and sales, and leveraging outstanding communication, interpersonal, and negotiation skills are essential to succeed in this role.